Underground tree stakes are available from Organo-Lawn for an additional charge.

Underground Tree Staking
Imagine, after your new tree is planted it is free of cumbersome wires and stakes. The underground feature of the Tree Staple stabilizers means that immediately upon installation, you have a finished, mature look to your new landscape. If the aesthetics alone is not enough of an enticement, think in terms of safety. Tree Staple stabilizers eliminate the danger of exposed stakes and wires that might injure children or pets. Below-grade stabilizing also allows a tree to move naturally, promoting it to grow properly and be more resistant to the forces of nature. Best of all the underground tree stakes never require removal. Below ground tree staking is available from Organo-Lawn for an additional charge.

1) We care about the customer’s property and our technicians’ health and require the customer must contact Utility Notification Center of Colorado at 1-800-922-1987 or go to www.uncc.org and have the lawn and planting area(s) marked so we don’t hit anything. This is a free service and only takes a few minutes to call. The UNCC requires at least 3 days prior to our scheduled planting. If the customer does not do this we are not liable for any damage done to any underground lines. Organo-Lawn does not guarantee underground sprinkler lines, unmarked lines, or private lines of any kind. If an underground sprinkler line is hit and repairs are necessary the customer is fully responsible for the repair costs.

This Autumn Purple Ash is beautiful in the fall when the foliage changes colors.

2) The customer must mark the exact center of the location where they want to plant the tree with a flag or clearly marked sign. They can spray paint the area if they want. The customer needs to leave a map on their front door with the location(s) to plant. If there is more than one tree being planted the map needs to indicate which tree type and size if more than one size of the exact same species of tree they want in each location. We cannot plant a tree on a previous tree location unless the tree stump has been fully removed. We do not remove tree stumps.

3) The customer must water the planting location every night starting 3 nights before the scheduled planting date. Water enough that the ground is soft 4 feet below the soil making it easy for us to dig. We don’t want the soil too wet making the soil muddy. The customer can avoid this by not watering the morning of the planting as it will cause the ground to be muddy. Organo-Lawn reserves the right to charge an additional digging difficulty charge of $50-$100.00 if the planting site is not watered. If we dig a hole and find there to be a reason that the tree should not be planted in the location (underground sprinkler lines, rocky soil, etc.) the customer may be charged a reasonable charge for the digging and refilling of the hole.

4) We call for a 20% restocking fee on any tree sent back to the Nursery after we deliver it to the homeowner’s house. This fee will be waived if the homeowner or we find problems with the tree after we arrive at the homeowner’s house, but only before we plant the tree. It will not be waived if the tree is in perfect health and the homeowner rejects the selection. We will not remove a tree after it is planted even if it is found to have a minor issue that is non-life threatening to the tree. If it has a major issue that is life threatening to the tree we will remove the tree and plant a new tree at no extra charge.

5) All tree purchases must be pre-paid by credit card or check at the time of planting or before the time of planting. We will not issue short-term credit for the planting of a tree.

6) If the customer wants to plant a tree in a difficult to access location they must advise us of this fact as we might not be able to get a large tree into that location. Difficult locations might include narrow gated areas, steps, steep hills, or tiered locations. If there is a gate that we need to go through the customer must make sure they select a tree that is small enough to fit through the gate. For instance if the customer only has a 36” gate they should not select any tree larger than 2.25” in size. Organo-Lawn reserves the right to charge extra for difficult access locations. The chart below is an approximate weight, size, and hole requirements for trees of the following caliper and height.

7) The guarantee is as follows. All trees for sale have been inspected by the Colorado Department of Agriculture and found to be in good condition and apparently free from insect pests and plant diseases. After we plant the tree we have no control over the care of the tree, such as weather conditions, over-watering, under-watering, animal damage, person damage, lawnmower damage, etc. However, in good faith to our customers for the first 6 months or otherwise stated there is a 100% replacement guarantee. This means that if anything happens to the tree and it dies we will come back and replace the tree with a new tree at no charge to the customer. Exceptions include if someone or something intentionally damages the tree. Intentional damage includes but is not limited to: a pet eating or digging out the tree, running over the tree with a car or mower, damaging the tree bark with a trimmer, chopping down the tree with an ax or a chainsaw, spraying the tree with a pesticide that will kill the tree, excessively under-watering the tree, excessively over-watering the tree, etc. After six months or otherwise stated and before the guarantee expires we will guarantee the tree for anything excluding intentional damage for _ of the tree cost. For example if the tree price was $250.00 and the tree dies after 6 months and before the guarantee ends we will replace the tree for an additional $125.00. This does not mean we will refund $125.00 and plant no tree. We will, however, apply the guarantee credit to a different tree species of greater or equal value if the customer requests a change in tree species. We will allow the customer to change planting location if desired but the customer must pay an additional planting fee. If the customer decides to wait for a while and not plant a new tree, the guarantee is only valid for 6 months after the tree dies. Therefore, if the tree dies and we guarantee it but the customer wants to wait a few months before replanting the tree; the customer must contact us to plant a new tree prior to 6 months after Organo-Lawn decides the tree needs to be replaced. If the customer does not contact us within 6 months of the death of the tree the guarantee is no longer valid.