This job description is considered an outline for the Office Assistant position. Other duties and responsibilities can be assigned as necessary and determined by the manager on duty.

Title: Office Assistant
Reports To: Office Manager, Branch Manager, and Owner

Location: 1859 N 75th St, Boulder, CO 80301

General Purpose:

  • To provide assistance, knowledge, and quality service to our customers.


  • Comprehend knowledge according to product standards.
  • Assist customers with technical questions, the scheduling of services and many other customer service requests via phone and email.
  • Work with field technicians by providing daily communications and support.
  • Accurately navigate and schedule customer information in our customized database.
  • Assist in creating office documents, procedures and other projects focused on improving our company.
  • Responsible for cleaning and maintaining organization of office.
  • Follow all guidelines and procedures outlined in the office manuals.

Knowledge, Skills & Abilities:

  • Positive attitude, patience and friendliness with customers.
  • Basic computer and typing skills.
  • Customer service expertise.
  • Strong decision making ability.
  • Good problem solving ability.
  • Organizational skills.
  • Prioritization skills.

Click Here to Apply Online for the Office Assistant Position